The On-Hold 2.0™ marketing program, exclusively from Brandt & Sons™, is anything but standard on hold music and messaging. An On-Hold.20™ Marketing campaign provides professional, customer oriented information to your callers that is designed specifically around your customer’s expectations and needs while they are on hold, whereas an On Hold Messaging campaign provides simple and basic statements about your business that may or may not have any relevance at all to your customers while on hold.
On Hold 2.0™ utilizes the latest in technology to create an easy and simple campaign that can be controlled via www.onholdupdate.com. And updates to your campaign are downloaded to your location automatically across the Internet with NO on site involvement.
The team of Brandt & Sons™ marketing professionals will research what type of potential customers and customers are calling you, what the most common calls are about, what other types of marketing you are currently utilizing, what products and services are most important, etc. Your campaign will also be closely monitored and we will inform you of any recommended updates or changes that may be required.
A full list of the On-Hold 2.0™ marketing program features can be found below:
• Custom Designed 30 Minute Music Playlist
Why have one music track playing within a loop on hold? The professionals at Brandt & Sons™ will create a 30 Minute Music Playlist that is specifically designed to be the best fit for your business, your industry and your callers.
• Morning & Afternoon On Hold Marketing Campaigns
Why settle for a single static on hold messaging campaign playing day in and day out? With On-Hold 2.0™ you can play different marketing campaigns in the morning and the afternoon.
• Custom On Hold Marketing Campaign Development
Your on hold marketing campaign will be designed by the professional marketers at Brandt & Sons™.
• Promotional Marketing On Hold
Odds are your company runs specials, promotions, or sales throughout the year. Wouldn’t it be great if you could have them heard more often by your callers on hold, and start and stop them with the promotion? With On Hold 2.0™ you have the option to run those promotions on hold and they can be heard every other message throughout the promotional dates!
• Nationally Recognized Professional Voices
At Brandt & Sons™ we employee only the best voice talent. They have experience working with Fortune 500 Companies like Wal-Mart, Porsche, Walgreens, Animal Planet & many more!
• View & Update Your Production On-Line!
With Brandt & Sons™ you can view, edit, and update your on hold production, 24-7-365, at www.onholdupdate.com.
• Professional Script Writing Included
Don’t have the time or unsure of what to write to make you on hold marketing campaign effective? Let the Brandt & Sons™ copywriters assist you whenever you need them at no additional cost!
• Proactive Customer Service
The Brandt & Sons™ Customer Service Team is dedicated to ensuring you are taking full advantage of your on hold marketing campaign. They will do monthly reviews of your web site, sign up for your company’s newsletter and much more to watch for new material you may be interested in telling your callers on hold.
• Proactive Technical Support
The Brandt & Sons™ Production Studio works hard to guarantee that your callers are always hearing your marketing on hold campaign. They run monthly checks on your equipment to insure it is actively connected with us and will also call your business to verify everything sounds perfect.
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